Terms of Service

By accessing and using the Nuum Technology website and services, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use our services. These terms apply to all visitors, users, and others who access or use our services.

We reserve the right to update these terms at any time without prior notice. Your continued use of the service after any changes indicates your acceptance of the new terms.

Nuum Technology provides technology consulting services including:

• AI-powered platform development and integration

• Full-stack web application development

• Enterprise architecture consulting and implementation

• Technical consultation and strategic planning

All services are provided on a project basis with specific terms outlined in separate service agreements or statements of work.

Service availability, features, and pricing are subject to change with reasonable notice.

As a client, you agree to:

• Provide accurate, complete, and timely information necessary for project completion

• Respond promptly to requests for feedback, approvals, and clarifications

• Maintain confidentiality of any proprietary information shared during the engagement

• Pay invoices according to the agreed payment terms

• Provide necessary access to systems, accounts, and resources as required for project delivery

Failure to meet these responsibilities may result in project delays, additional costs, or termination of services.

Ownership of intellectual property depends on the specific agreement:

• Custom-developed software and solutions are typically transferred to the client upon full payment

• Nuum Technology retains rights to general methodologies, frameworks, and non-client-specific innovations

• Pre-existing intellectual property remains with the original owner

• Open-source components are subject to their respective licenses

• Clients grant Nuum Technology the right to use project work for portfolio and marketing purposes (with confidential information removed)

Specific intellectual property terms will be outlined in individual project agreements.

We are committed to protecting client confidentiality:

• All client information, business data, and project details are treated as confidential

• We implement appropriate technical and organizational measures to protect confidential information

• Confidential information will not be disclosed to third parties without explicit written consent

• This obligation continues beyond the termination of our business relationship

• Public information or independently developed solutions are not considered confidential

Specific confidentiality terms may be detailed in separate non-disclosure agreements (NDAs).

Payment terms for our services:

• Project fees and payment schedules are outlined in individual statements of work

• Payment is typically structured in milestones based on project deliverables

• Invoices are due within 30 days of receipt unless otherwise specified

• Late payments may incur additional fees and may result in suspension of services

• All prices are subject to applicable taxes

• Refunds are considered on a case-by-case basis and detailed in project agreements

Our liability is limited as follows:

• Total liability shall not exceed the amount paid for the specific service that gave rise to the claim

• We are not liable for indirect, incidental, consequential, or punitive damages

• We do not guarantee specific business outcomes or performance metrics

• Liability for delays due to circumstances beyond our control is excluded

• Some jurisdictions may not allow certain liability limitations, so these may not apply to you

This limitation applies to the fullest extent permitted by applicable law.

We provide the following warranties:

• Services will be performed in a professional manner consistent with industry standards

• We warrant that we have the right to provide the services offered

• Custom software will be free from material defects for 90 days after delivery

• Bug fixes and corrections will be provided at no additional cost during the warranty period

• EXCEPT AS EXPRESSLY SET FORTH ABOVE, ALL SERVICES ARE PROVIDED 'AS IS' WITHOUT WARRANTIES

Additional warranty terms may be specified in individual project agreements.

Either party may terminate the engagement:

• With written notice as specified in the project agreement

• Immediately for material breach of these terms

• Upon insolvency or bankruptcy of either party

Upon termination:

• All unpaid fees for completed work become immediately due

• Each party will return or destroy confidential information

• Nuum Technology will transfer completed deliverables upon payment of all outstanding fees

Sections relating to confidentiality, intellectual property, and limitation of liability survive termination.

Neither party shall be liable for delays or failures in performance resulting from acts beyond reasonable control:

• Natural disasters, pandemics, or government actions

• Network outages, cyber attacks, or infrastructure failures

• Labor disputes, supplier failures, or material shortages

In such cases, the affected party will:

• Notify the other party promptly of the circumstances

• Use reasonable efforts to minimize the impact

• Resume performance as soon as reasonably possible